VERY disappointed in this hotel. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. What is the pet fee at the Toronto Don Valley Hotel and Suites? In future, kindly reach out and we would be happy to assist. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Toronto Don Valley Hotel & Suites Features, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. My children had bites all over their bodies. History of this venue dates back to 1964. Upon closer examination, the maintenance left a lot to be desired. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. Hire a travel agent: In addition to planning your complete itinerary, they can get you the best hotel price based on your needs and requirements. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. It is just a short drive or cab away. Consultez la politique d'annulation de l'établissement Toronto Don Valley Hotel and Suites sur notre site pour obtenir plus de renseignements sur les exclusions et les conditions. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. Food in the restaurant was good. The doors also are very old. Select Comfort beds feature premium bedding. Ask dianeg731 about Toronto Don Valley Hotel & Suites, Ask 84DDD about Toronto Don Valley Hotel & Suites, Ask CarolynGee about Toronto Don Valley Hotel & Suites, Ask Mike B about Toronto Don Valley Hotel & Suites, Ask kate1354 about Toronto Don Valley Hotel & Suites, Ask Christine W about Toronto Don Valley Hotel & Suites, Hotels near Toronto Don Valley Hotel & Suites, Hotels near Japanese Canadian Cultural Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near Tyndale University College & Seminary, We compared the lowest prices from 16 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 17 websites. We could not access the balcony. Front desk should have mentioned this, it was very disappointing. Oui, Toronto Don Valley Hotel and Suites propose l'annulation sans frais pour certains tarifs de chambres– parce que la flexibilité, c'est important. deal and discounts with lowest price on Hotel Booking. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. This is the version of our website addressed to speakers of English in Canada. Review tags are currently only available for English language reviews. Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs...I am saddened to report that our stay at this hotel was terrible. Front desk should have mentioned this, it was very disappointing. We had a king big with pull out couch which was great for our daughter. Both of the pools are very nice and seem to be well looked after. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. A hotel that dates back as far as 1963, the Toronto Don Valley Inn and Suites is one of the modern hotels to check out located near the Ontario Science Center and the Toronto Botanical Gardens. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. I am saddened to report that our stay at this hotel was terrible. Upon arrival the front desk staff was great and everything seemed in order. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. Our urban resort will wow you and your guests with our stylish, affordable venues. Lift up each headboard an lay it on the bed. WiFi is free, and this hotel also features an indoor pool and a restaurant. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). Aga Khan Museum is minutes away. The Toronto Don Valley Hotel and Suites accepts small pets and charges a fee of C$ 25 (about $19) plus tax per pet, for a stay of up to 3 days. WiFi is free, and this hotel also features an indoor pool and a restaurant. About Us: Toronto Don Valley Hotel & Suites is a perfect place for your Wedding or meeting and conference. After this nightmare we learned upon researching that Bed bugs can live anywhere in a hotel room. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. The did let us have a late check-out at 2:00 but the key card stopped working so we had to go back downstairs to sort that out. Please see our partners for more details. Our hotel rooms feature two double beds or one king bed and stunning green space vistas. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Televisions come with cable channels. About 2 hrs later they called back and I booked our stay. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. 15 km ito mula sa CN Tower at 33 km mula sa Toronto Pearson International Airport. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. The Noor Cultural Centre is an Islamic cultural centre located in the Don Mills neighbourhood in Toronto, Ontario, Canada, on the east side of the Don Valley Parkway just north of Eglinton Avenue. Best regards, Kevin Porter, General Manager. Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. 100% smoke free property. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Toronto Don Valley Hotel & Suites 175 Wynford Drive, Toronto, ON M3C 1J3, Canada . We were not impressed.Overall, our stay this year was very disappointing. Guests can enjoy free WiFi in public areas, as well as private parking, a vending machine and a gift shop on site. Toronto Don Valley Hotel & Suites, located near St. Andrew Kim Roman Catholic Church, offers 24-hour security, newspaper service and shopping service along with views over the garden.Built in 1964, the venue was fully renovated in 1999. Toronto Don Valley Hotel & Suites: Bugs in bed! TORONTO DON VALLEY HOTEL & SUITES. Within 3 days my husbands had bites appear all over his body. Over all we were very please with our stay and enjoyed our room. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveler reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. With that being said there is nothing wrong with the regular non-renovated rooms. WE quickly packed and left for the zoo but really our trip was ruined. Best regards, Kevin Porter, General Manager. I MIGHT try the hotel again to see if things improved. The kids were excited to swim in the indoor pool they had seen online in the pics. I was told by the manager that nothing was found however no report was not given to verify the conclusion. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. I immediately called the front desk and about 30 min later 2 managers came up to see and took pics and took down our contact info. We would return to this hotel. They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. This family and pet-friendly hotel has more than 350 rooms with contemporary features, including spacious balconies and flat-screen TVs. Nick, I trust we will have the opportunity to be of service to you and your family in the future. The tub shower combo was not renovated. The front desk as well as the manager were not helpful at all with anything. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. The indoor and outdoor pool looked very nice though we did not use them this trip. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollars...and oh yeah the machine didn't work. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Not much around the hotel in walking distance, bus stop right out front. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. The structural pest management control Ontario has also been active and below mentioned are some statistics that have been published by them in relation to Toronto keeping in view the weather conditions and air humidity: If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Talk to friends and relatives: Their recommendations will be impartial and they can provide first-hand information about the customer service and ambience of the hotel. Toronto Don Valley Hotel & Suites: Bugs in bed! – Review of Toronto Don Valley Hotel & Suites … Posted by: Mr Bed Bug in Toronto Bed Bugs on April 13th, 2019 First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. The Toronto Don Valley Hotel and Suites accepts small pets and charges a fee of C$ 25 (about $19) plus tax per pet, for a stay of up to 3 days. About 2 hrs later they called back and I booked our stay. DV Bistro stocks its bar with an array of beer, wine, and other beverages that are easy to pair with anything on the menu. Review tags are currently only available for English language reviews. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. Please see our partners for more details. Aga Khan Museum is minutes away. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. Ample space, scenic views of Toronto offer ample space, scenic views Toronto! To See if things improved and feature safes and coffee/tea makers, with shampoos & such working! 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